Returns & Exchanges
At Arzopa, we stand behind the quality of our portable monitors and electronics with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your item in its original condition for a full refund or exchange.
Initiate a Request
Contact our customer support team at [email protected] within 30 days of delivery with your order number and reason for return.
Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address for our service center.
Package Your Item
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a smooth inspection process.
Refund Processing
After we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing